Contact Us


By Phone

Main Office
Phone Number: (214) 630-0611
Fax Number: (214) 688-7042

Parkland Branch
Phone Number: (214) 630-0611
Fax Number: (214) 688-7042

VISA® Lost/Stolen:
Phone Number: (800) 442-4757

MasterCard Debit Cards Lost/Stolen:
Lost/Stolen: (800) 472-3272

M.A.R.T.I.N. (24 Hour Audio Teller)
Phone Number: (800) 543-1031


VISA® Credit Cards

Written Inquiries:
Town North Bank
4455 Lyndon B Johnson Fwy
Dallas, TX 75244-5925
Phone Number: (800) 442-4757

Payments:
VISA® Customer Service
P.O. Box 672051
Dallas, TX 75267-2021


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Complaint Notice

Notice to Credit Union Members

Metro Medical Credit Union is incorporated under the laws of the State of Texas, and, under state law, is subject to regulatory oversight by the Texas Credit Union Department. If you have a dispute with Metro Medical Credit Union, you should contact the credit union. If the dispute is not resolved to your satisfaction, you may file a complaint against the credit union by contacting the Texas Credit Union Department through one of the means indicated below:

Mail:
Texas Credit Union Department
914 East Anderson Lane
Austin, Texas 78752‐1699

Phone: (512) 837‐9236
FAX: (512) 832‐0278
Email: complaints@tcud.state.tx.us
Website: cud.texas.gov

Please note that the Department does not have authority to resolve contractual disputes or undocumented factual disputes between a member and this credit union. If your dispute is of this nature, you may want to consult with legal counsel regarding your rights to resolve this situation.